Frequently Asked Questions
Everything you need to know about your obpnail experience, from shipping to nail care.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the domestic region. International shipping can take between 7-14 business days depending on the destination and customs processing.
Are obpnail products vegan and cruelty-free?
Yes, we are committed to ethical beauty. All obpnail polishes and treatments are 100% vegan and have never been tested on animals.
What is your return policy?
Due to the hygienic nature of beauty products, we only accept returns on unopened and unused items within 30 days of purchase. If your item arrived damaged, please contact our support team immediately for a replacement.
How can I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I ensure the longest wear for my manicure?
For best results, always start with a clean, dry nail bed. We recommend using an obpnail base coat, two thin layers of color, and finishing with our high-gloss top coat to prevent chipping.