Returns & Exchanges Policy
At obpnail, we want you to be completely satisfied with your beauty experience; however, due to hygiene standards, we can only accept returns on unused and unopened products within 30 days of purchase. Please ensure all original packaging and seals are intact to qualify for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and a brief reason for the return to receive a Return Merchandise Authorization (RMA).
Prepare Your Package
Securely pack the unopened items in their original packaging, ensuring the product remains protected during transit.
Ship It Back
Affix the provided shipping label and drop off your package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing